This privacy policy explains what information citrixlicensingexperts.com collects, why we collect it, how we use and protect it, and the rights you hold over it. We are an independent advisory firm and we treat the confidentiality of visitors the same way we treat the confidentiality of clients: as non negotiable. This policy is effective as of June 12, 2026 and applies to this website and the enquiries submitted through it.
Information we collect
We collect information in three ways. First, information you provide directly: your name, work email address, company, and the content of any message you send through our contact form, newsletter signup, or white paper download forms. Second, technical information collected automatically by our hosting and analytics infrastructure: IP address, browser type, device type, pages visited, and referring page. Third, engagement information: if you become a client, we collect the information needed to deliver the engagement under a separate agreement that governs confidentiality in detail.
We do not collect special category data through this site, and we ask that you do not submit confidential licensing documents through the public forms. Once an engagement begins, we provide a secure channel for that material.
How we use your information
We use the information you submit to respond to your enquiry, schedule consultations, deliver the newsletter you subscribed to, and provide downloads you requested. We use technical data to keep the site secure, measure which content is useful, and improve our publishing on topics such as Citrix audits, Citrix negotiations, and Citrix licensing. We do not use your data for advertising, we do not build marketing profiles, and we never sell personal data to anyone.
Who we share data with
We share personal data only with the service providers required to operate the site and communicate with you: form processing, email delivery, and website hosting. Each provider processes data under its own contractual safeguards. We do not share your information with Citrix, Cloud Software Group, resellers, or any vendor. If you contact us about a live audit or negotiation, that fact alone is treated as confidential. We disclose data beyond this only where the law requires it.
Data retention
Contact enquiries are retained for as long as needed to handle the request and for a reasonable period afterwards in case the conversation resumes. Newsletter subscriptions are retained until you unsubscribe. Client records are retained per the engagement agreement. Technical logs are retained on rolling schedules set by our hosting provider.
Your rights
Depending on where you live, you may have rights under laws such as the GDPR, UK GDPR, or CCPA: the right to access the data we hold about you, to correct it, to delete it, to restrict or object to its processing, and to receive a copy in portable form. To exercise any of these rights, reach us through the contact page and tell us what you need. We verify and respond within the timelines the applicable law requires. EU and UK residents may also lodge a complaint with their supervisory authority.
Cookies and analytics
This site uses minimal cookies: those necessary for the site to function and basic analytics to understand aggregate usage. We do not run third party advertising cookies or cross site trackers. You can block cookies in your browser without losing access to any content on this site, including our services pages, research clusters covering Citrix ELAs, the License Activation Service, Citrix DaaS, NetScaler licensing, and Citrix alternatives, or our glossary.
Security
The site is served over HTTPS, form submissions are encrypted in transit, and access to enquiry data is restricted to the people who need it to respond. No internet transmission is perfectly secure, so we minimise what we collect in the first place.
Changes to this policy
When we change this policy we update the effective date at the top of this page. Material changes affecting newsletter subscribers are announced by email.
Frequently asked questions
What personal data does citrixlicensingexperts.com collect?
Only what you give us: name, work email, company, and message content submitted through forms, plus standard technical data such as IP address and browser type collected for security and performance.
Do you sell or share personal data?
No. We never sell personal data. We share it only with the processors needed to run the site and respond to you, such as our form handling and email providers.
How do I unsubscribe from the newsletter?
Every newsletter email contains an unsubscribe link. You can also email us at any time and we will remove you promptly.
How long do you keep my information?
Contact enquiries are kept as long as needed to handle your request and for a reasonable period afterwards. Newsletter data is kept until you unsubscribe. Client records follow the engagement agreement.
How can I exercise my privacy rights?
Contact us and tell us what you need: access, correction, deletion, or restriction. We respond to verified requests within the timelines required by applicable law.